Operate Smoothly: Fulfillment, Shipping, and Inventory
Compare self-fulfillment for control, third-party logistics for scale, and dropshipping for low upfront costs. Map your weekly capacity honestly. One reader hand-packed orders at night for three months, then handed off to a partner warehouse after consistent weekly sell-outs strained family time.
Operate Smoothly: Fulfillment, Shipping, and Inventory
Publish clear timelines, tracking norms, and return windows on product pages and checkout. Offer proactive notifications for delays. Customers forgive hiccups when communication is fast and respectful. Invite questions on your contact page and reassure first-time buyers with straightforward, humane language rather than legalese.
Operate Smoothly: Fulfillment, Shipping, and Inventory
Track stock weekly, forecast with a basic spreadsheet, and tag seasonal items clearly. Flag low-stock alerts before promotions. A new entrepreneur avoided a launch-day stockout by placing a partial reorder early, then negotiating staggered deliveries after traffic spiked from a popular sustainability blog feature.